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Latest News From Cuskit Limited

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Consolidating all your organisations IT systems into one brings a multitude of advantages.

Consolidating all of your organisations IT systems into one brings with it a multitude of advantages.

Quite often an organisation will be using two, three or even more systems for their day-to-day business functions. One system is often used for accounting, a separate system used for sales and yet another separate system may be used for manufacturing. By consolidating all of your IT software into one centralised system you will gain a multitude of advantages.

TeqControl ERP, our flagship product, has modules covering all business operations such as Sales Orders, Stock Control & Warehousing, Accounting, Manufacturing / Production, Purchasing, Time & Attendance and Payroll. Customers who have switched from using numerous systems to just TeqControl have seen a drastic improvement in their overall efficiency as well improved reporting and information visibility.

Consolidating all your organisations IT systems into one will give you and your organisation an array of benefits, these include:

More standardised processes. Staff across your entire organisation will be using the same system, with the same processes. Not only will this make training and best practices easier, but there is also an opportunity to reallocate staff more strategically or ease the overhead involved in short term staff cover.

Reduction in maintenance costs. Why pay hardware and licensing costs for 4 systems when you only need one?

Improved reporting. Tightly linked data from all areas of your company can be combined and reported with the click of a button. Need to know which sales order a production order is for? No problem!

Increased security. Instead of having your company data spread out across a number of different systems all data is kept in one system, allowing for easier backup, replication, uptime and maintenance.

Improved customer relations. Having a single view of all customer data speeds up resolution of customer queries or NCRs. CRM has never been so easy!

One single helpline to call. Whether it’s a new and complex report you’d like or an obscure product code from 5 years ago that you only remember vague details for, simply give us a call and we’ll do everything we can to help you get you what you need.

If you feel that your business could benefit from a single centralised system that covers all of your day-to-day operations, then the TeqControl ERP ticks all the boxes.
If, however, you’d prefer to stick with your current financial system, or payroll system, or even ecommerce system, TeqControl can easily integrate with any or all of them – bringing data from each of the separate systems together. As long as the information is available we can work with it!

If you’d like to know more about our bespoke ERP systems, please contact us on either 01827 312217 or drop us an email

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The rise of more bespoke ERP solutions.

The rise of more bespoke ERP solutions.

It’s only natural that companies will look for the most cost effective ERP system. SMEs are realising that although all round larger ERP systems are impressively powerful, they are often spending money on functionality that they will neither need nor use. This has led to the rise of more bespoke ERP systems as suppliers are realising the value of meeting customers long term needs with tailored and even sector specific ERP packages.

Here at Cuskit we provide bespoke ERP systems so you can chose as little or as many modules as you would like, all our development is done with the customer in mind. All of our systems are built from the ground up which adds the real bespoke element for each customer, this also allows us to eliminate the initial large license fees. Some other vendors may supply customers with Microsoft Dynamics NAV – a global enterprise resource planning (ERP) solution, which may then involve more cost for the customer through integration to current software or data.

If you’d like to know more about our bespoke ERP systems, please contact us on either 01827 312217 or drop us an email

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The top 5 benefits of an ERP system.

The top 5 benefits of an ERP system.

Implementing an ERP system comes with many advantages, here are the top five most common benefits that our customers have reported:

1. Efficiency. An ERP system can eliminate the need for repetitive processes thus reducing the need to manually enter information. An ERP system can also streamline your businesses processes making it easier and more efficient to collect data.

2. Centralized easily accessible information. Instead of having data scattered across different databases all information can be stored in one location, kept consistent and up-to-date.

3. Reporting. An ERP system helps make reporting easier and more customizable, making it a lot easier to respond to complex data requests. Users can also run their own reports. As long as the information is there it can be reported on!

4. Customer relations. Providing top quality customer service is made much easier when using an ERP system, through faster and more accurate information it is easier to interact with customers and improve relationships with them.

5. Security. An ERP system will improve the accuracy, consistency and security of data. Restrictions to the access of information can also be enhanced.

If you’d like to know more about our products or custom software solutions, please contact us on either 01827 312217 or drop us an email

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What is ERP (Enterprise Resource Planning)?

What is ERP (Enterprise Resource Planning)?

If you are wanting to integrate all aspects of your business into one central user friendly easy to use system, you should look at an ERP Enterprise Resource Planning solution. ERP Enterprise Resource Planning refers to both the tools and software that a business uses to manipulate and manage information. All the information is stored in one database so that the user(s) can see how everything is running.

Our flagship product TeqControl ERP has modules covering Sales Orders, Stock Control, Financial Accounting, Purchase Management, Production, Time & Attendance and Payroll. TeqControl ERP then takes all the software and applications used to run each of these modules and converts it to one software application. Our goal is to ensure that everything is running to optimal efficiency and is sync with each other.

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A quick blog to give you some guidance on getting demonstrations from potential suppliers.

Your place or mine?

Surprisingly, some purchasers never visit a potential supplier – its imperative not to miss out on this! A visit is a chance to see your potential purchase in action, with the data volumes you envisage. If you plan to buy a multi-user system, then only seeing the software on a single-user portable PC isn’t always very representative.

It can also be quite fun, and very informative. You can have a good poke round their place and see their facilities. Talk to their support people. For example, suppose one of your suppliers existing customers main server breaks down right this minute, do they have a spare one (or even better, half a dozen) ready and waiting? Is their support area crazily busy, or does it look as though they could handle more queries (maybe yours) as well?

How many demonstrations are needed, 1, 2, 3, 4, 5?

It’s quite a good idea to have a quick “first round” of demonstrations to see what’s on the market. Then revise your requirements as appropriate. Then later, go back to the better one(s), to check that they have all the features you saw elsewhere.

The standard sales spiel

Try your hardest not to fall for this, the supplier has done lots more demonstrations then you have. It’s natural that they’ll want to show the strengths of their products, not the weaknesses. Agree and set an agenda!

8 Do’s & Don’ts for a demonstration

1) Yawn warning! It’s said that the average person has a concentration span around 15 minutes. So within this time the potential supplier should’ve shown you the software and made you understand what it is all about. If you have had a previous meeting, this presentation should DIRECTLY relate to the points discussed, and hopefully not just be a standard demo. Ideally, a show around the computer screen -> how it works -> solutions to the points on your checklist.

2) I’m lost! Deduct some points if the demo runs to fast or to slow, is too confusing, or if questioning is cut short or if questions are not understood. Also points deducted if they don’t actually show you the software in action – slide shows, diagrams, clever chat and videos are generally used if the software is not up to scratch.

3) Who’s attending? At least one of your most senior people / decision makers should attend one demonstration of the system you plan to buy.

4) The agenda! Tell the potential supplier what you would like to see.

5) Be precise! Don’t beat around the bush about a specific point – how exactly does the system handle a specific query?

6) Be picky but not too picky! Don’t be palmed away with things like “if it’s good enough for Jaguar Landrover it’s definitely going to do all that you want isn’t it?” However don’t be too awful to them, good suppliers can easily decide they don’t want your business.

7) Check the original checklist! If you have altered what you wanted since the last demonstration, let them know!

8) Ask questions! Simple as it sounds.

Here at Cuskit we are always available to come out and meet you and show you a demonstration of our systems, if you would like you could come onto site of one of our current customers and see the system in action! If you’d like to know more about our products or custom software solutions, please contact us on either 01827 312217 or drop us an email

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How to choose a server.

How to choose a server.

There will come a point when your business will grow large enough that it is essential that you buy your first server. Buying a server is a big decision, so it is important that some research is undertaken. Hopefully this blog post will help you decide what type of server will best fit your business.

Server Basics.

Although visually a server can look very similar to your above average desktop PC, it is manufactured to run very different tasks. A desktop PC is designed for a single user who needs a user friendly operating system to run desktop applications such as a word, excel, emails, and a web browser. Whereas a server has a specialised operating system that is designed to support multiple users across multi-user applications such as email, messaging, and print servers, shared calendar programs, databases, ERP & CRM software.

A server has a central repository for all documents, images, contacts and other important files, this makes it easy for all users to collaborate and share data. Along with this a server can host a company intranet which can be used to share information quickly and efficiently. A VPN (virtual private network) can be set up so that users can access data that is on the server remotely from anywhere you have internet access. Another feature of a server is that it can automatically backup both desktop and laptop systems, so you’ll never lose critical data if one machine fails or is lost or stolen. Servers are built to be secure, reliable, tolerant of faults, and with multiple storage options. Depending on the size and direction of your business will depend on whether you should look at servers that a scalable and can grow alongside your business.

Choosing The Right Server For Your Business.

Oracle, Dell, Fujitsu, HP, IBM, and Lenovo are all big players in the server market. Choosing the right server depends largely on the specific applications that are going to be run on it. If all you are intending to do is file share, client backup, and some remote access a Windows Home Server should be considered. If your business has 10+ employees, if you are going to be operating an email or print server, managing a large database, or run server based applications such as a ERP or CRM, you have large storage requirements, you’ll want a more robust server such as a tower, rack or even a blade server.

The Cloud.

A big argument could be “why not put everything in the cloud”? There are some great services such as (AWS) Amazon Web Services, Microsoft’s Windows Azure, and Rackspace Cloud Hosting. Cloud alternatives don’t involve a significant capital outlay and you won’t need specific staff to manage the running of the server. There is also no need to worry about the equipment or software becoming outdated or unusable either.

However the cloud has many, many limitations. Arguably the main concern is the stability and reliability of the service provider chosen. If the service provider was to go out of business or experiences a loss of data this would mean your business would grind to a halt. Moving on from this you could lose access to all of your data. If your internet connection is lost, you will be cut off from all applications and data, and your employees will be unable to access and share files. In effect all business is ceased until internet connectivity is restored.

Storing your business data on equipment that is outside of your control brings up privacy and security concerns. And even though you are not paying staff costs, maintenance costs, and investing in new equipment directly these are reflected in the license fees. The cloud may not be the right option.

What’s a Virtual Machine?

A virtual machine is a computer program that creates a virtual computer system, complete with virtual hardware devices. The virtual machine runs as a process in a window on your current operating system. You can install an operating system inside the virtual machine and the operating system will actually think its running on a real, physical machine. Whenever you would like to use the operating system you can just open the virtual machine and use it in a window on your current desktop.

At Cuskit Limited, we build software to run happily on any and all of the above server configurations.
If you’d like to know more about our products or custom software solutions, please contact us on either 01827 312217 or drop us an email

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How (and how not!..) to buy new software.

How (and how not!..) to buy new software.

What is this blog about

This blog aims to help anyone considering a new computer system, or new computer software, to help run your business. This blogs intent is to give some hard “inside” information that will help keep you on track, avoid any possible pitfalls, and get your company the system/software you need.

Target audience

This blog post is aimed at anyone who is even slightly thinking about buying software for your business.
In your newly purchased system you may want dozens of menus, or just one or two, you may want to have the purchases orders from all your customers, or just your midlands based ones. Realistically you’ll be spending somewhere between £10,000 and £200,000+ dependent on what exactly it is you are after. You may have bought a computer system in the past, and need a new one because the old one is outdated, or it is too expensive to upgrade, or because your business needs have changed. Or even the wrong system was bought in the first place, in any case this blog post will give you an insight to getting it right.

Setting out your requirements!

The laziest (and best!…) way to start looking for a new system.

Get the most senior people in your company to write an outline of what they want the computer to do to help them for both their own and the company’s areas of responsibility. You can then use these to:
• Ensure that everyone’s had his or her say.
• Use as a document to pull together a checklist.
• Send the specific requirements to a potential supplier.
• Get rid of any potential conflicting demands.
• Also from an internal point of view, see how people view their responsibilities.

Writing a checklist

• A checklist should cover the basic areas (sales ledger, purchase ledger etc) that’s needed along with any specific features needed for your company.
• Be brief, if there’s a report or document you must have your new system produce, create it from your old system (or even type it in a word processor) this is the best specification.
• Qualify and quantify your wording – avoid using words such as “user-friendly”, “integrated”, “quick”, every system will claim to be all of these.
• Be flexible, if you rigidly specify features you might miss out on a system with new features, which makes it all irrelevant. Be ready to adapt after a first round of demonstrations.
• Be unambiguous – “I want to be able to send a cutting list of parts from the system to the machine tool electronically” is perfect.
• Your main interest should be the software – it’s easy to be diverted from this fact. If the software is easy to use and is just right for what you want, all other considerations (hardware, support etc) become much less relevant, you’ll need less training, less support, and fewer alterations.

Finding potential suppliers

Four places to find some potential suppliers

• Trade exhibitions
• Keeping a record or email content
• Recommendations from your more efficient suppliers / customers
• Google!

Initial evaluation of suppliers

It’s always best to ring them up! You can be fairly vague at this stage. You may reject some suppliers on the basis of size (too big / small) or the suitability of the software. A good idea is to ring multiple potential suppliers, they should be able to answer promptly, grasp your needs and give ballpark costs. If they sound okay, invite them round!

The first meeting

Some people miss this stage, and go straight to demonstrations. A meeting at your own site first will help a demonstration show areas of your particular interest. Even a brief walk round your site will help a supplier to gain some background to your business. A good supplier should welcome the opportunity, or even insist.

Getting the shortlist down to one

Even after the first meeting you could have your chosen supplier. You don’t have to pursue a handful of choices until the day before placing an order.

Here at Cuskit we are specialist in providing bespoke software and web based solutions for all your business needs. Our services include business analysis, consultancy, training, implementation, hardware sourcing & maintenance, project managements, custom made software solutions and web design & hosting.

Please contact us on either 01827 312217 or drop us an email

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It’s not just the software, it’s the support that comes with it!

It’s not just the software, it’s the support that comes with it!

Here at Cuskit we are all developers and we all know what we are talking about, we are also always just a phone call away for our customers. When buying software for your business it is always vitally important that you check the support you will receive with it, some companies will have a support team that are only available at certain times or days of the week or a support team that is based outside of the UK. So it really is important you check your potential support team before purchase!

Here’s some questions to ask and things to think about regarding support.

The suppliers support staff.

Do you get on with them?

Very surprisingly not many people check this, it’s very very important! There’ll be problems or queries, and it’s important to make sure you find it easy to talk to your supplier. Here at Cuskit we are a small hardworking team with our hearts set on putting the customer first, we are always just a phone call away!

How intelligent are they?

Do they understand when you explain complex elements of your business – is the advice they offer sensible and useful? Here at Cuskit we have over 30+ year’s hands on coding experience, and don’t forget we are the guys who built the system in the first place!

Staff retention?

How long do the staff stay? Technical support is so much better when the person you are speaking to has an in depth knowledge about the history of your software and your staff. Between Aaron, Lee, Adam & Michael there is over 20+ years of staff loyalty!

How many different types of software do they support?

Some support teams may work across multiple different brands, versions and module specifications, this in turn can mean less expertise for your specific software. And after a few months use you and your staff may even know the software better than they do, because you use it every day and they don’t. By contrast, if you can get support from the software author (like us at Cuskit) you will get a much higher standard of support and queries and issues will be solved at a much faster rate.

Can you talk to the developers of your system?

A key selling point to us here at Cuskit, we are all developers and we all work across the systems we have built and implemented. We think it’s imperative that we can offer that hands on support to our customers.

Please contact us on either 01827 312217 or drop us an email

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Where Does Software Come From?

So, where does software come from?


The integral part of your system is the application software itself – sales orders, stock control, production / manufacturing, or whatever specific software it is. Programmers write the software. Then they sell it to you either directly, or indirectly, through a network that they use. It’s useful to have access to programmers, because they’ll know the software better than anyone else. Here at Cuskit not only are we all programmers but we also negotiate with you directly, cutting out any middleman costs.

Home or Away!?

Whatever potential supplier you speak to, make sure you check where the programmers are based. Are they based in this country? There are 1000s of software packages written in other countries and sold by dealers here. This may be fine, however you should check indigenous products first. This is far from a patriotic duty, however UK products are likely to be produced with the UK market in mind first (UK vat rules etc) All our programmers are based in the midlands, easily within commutable distance to anywhere in the UK. We have a range of UK based clients, these include:

Warewell (UK) Limited
Bell Apparel Limited
Davies Odell Limited
Pantherella Limited

Who to buy from!?

The selection box dealer

Very often you’ll find a dealer who will offer you numerous packages to suit your business so you can choice the ideal one for your company, this sounds great – lots to choose from! However there may be issues for support for each system, and the dealer can’t know all these systems in great depth. It may be a case of you buying a new system and then within a few months you find that your queries go beyond the support team that you are currently dealing with. Here at Cuskit we can deal with such queries and ideas even before the system has been built, to help you with anything from scaling your business up in the future, or potentially adding new modules to the system in line with new product launches.

The programmer dealer

This is a rarity, but some software authors allow dealers to add on potential extensions to the software before it is purchased. In some cases this can work well, however there is a limit to flexibility offered. And you’ll be dealing with the original dealer who didn’t write the software in the first place.

A dealers (strange) reason to choose a dealer

A dealer was once heard talking to a potential customer “It’s always best to go through a dealer because when you are sick of me you can choose somebody else” what? So you mean all my staff will get used to working with one system, become friendly with the support team and then I would choose to use someone else? No thanks.

Reasons to choose a software house such as ourselves Cuskit

Some people do not want anything to do with specifically written software for a variety of reasons. Others love the idea as it fits in perfectly with the company’s needs and wants. In some cases specifically written software is the only choice that is going to be right for your business, it maybe because of certain features you want to use, or you would like the software to have a new version to match your business requirements every so often.

Please contact us on either 01827 312217 or drop us an email

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Sign Up Today With Cuskit

Here’s a little insight into the software and services we offer.

TeqControl ERP Suite

Our highly regarded flagship software package.

Developed and expanded over 25 years, TeqControl covers a wide range of mix-and-match modules including: Sales Order Management, Product Management, On & Off-Shore Manufacturing, Financial Accounting, Procurement, ManPacks, Payroll and Time & Attendance.

TeqControl – Apparel Edition

Highly specialised for the Clothing, Footwear and Textile Industries.

Building on the robust base of the TeqControl ERP Suite, we have crafted the Apparel Edition. So whether you deal in hats or hosiery, beachwear or wellies, workwear or loungewear – the TeqControl Apparel Edition is the one piece of software that your business should not be without.

Bespoke Software

Custom software designed & developed entirely for your business.

Many businesses struggle to find an “off-the-shelf” software package that matches their exact requirements. At Cuskit we have an excellent track record of creating that perfect, tailor-made piece of software. Whether it’s a mobile app, a single user desktop app or a full multi-user system with on-going support – you can trust us to deliver.

Custom Web Design & eCommerce

Let us help you establish and grow your online presence.

No matter if it’s 3 o’clock in the morning or Christmas Day, the Internet never closes. Your website will essentially be an online, 24/7 shop-window, accessible to customers all over the world and, if done correctly, it will be one of the best tools you have for promoting your business.

IT Hardware Sales & Support.

Providing essential business support and total peace of mind.

IT Hardware is a fundamental part of most businesses today, and having something go wrong can be disastrous. You need confidence that your IT systems are well maintained and that any interruptions are minimised. Out-sourcing such a specialist function will reduce downtime and allow your staff to get on with doing what they do best.

Fully UK Authored Software.

100% of our software is designed, developed and supported by us in our UK offices.

With many software firms turning to cheaper (and quite often less reliable) overseas outsourcing, Cuskit Limited remains dedicated to keeping all of its operations in the UK. We believe this fact shines through in our high quality products and fast, concise customer support.

Please contact us on either 01827 312217 or drop us an email

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